Phone system software that runs all your corporate call traffic. An AI assistant answers incoming calls and transfers them to the right person.
Software that replaces ageing hardware systems. Every function of a traditional phone system, installed with one command.
Extensions, desk phones, browser and mobile app. When a phone is connected, the system sends its configuration.
Works with your own SIP trunk; no commission on outbound minutes. Routing rules are defined from the panel.
Voice menus, queues and agent distribution, conferencing, call parking, paging, voicemail and a company directory. All included in the core package.
Voice recording, call records and a change history. The audit trail is kept with the integrity required to serve as evidence in legal proceedings.
The system runs independently on your internal network and depends on no external server. Call traffic continues uninterrupted if the internet connection drops.
When the term ends, calls, menus, queues, recording and reporting keep working. Only new extensions and upgrades stop.
The assistant answers the call, understands the request and replies from your knowledge sources. It transfers to the right extension when needed.
The assistant queries only the information it needs. This improves accuracy and lowers cost.
Tone of voice, behaviour rules and the transfer table are managed from the panel. You decide which calls the assistant takes.
The same software runs in all three models. The difference is where the system sits and which infrastructure carries the audio.
The system runs on our servers. Your team connects from the browser or mobile app; desk phones remain available.
Early accessThe system sits in your building. Calls, recording and menus work offline; only assistant audio passes through our gateway.
The assistant hardware is installed on your premises too. No cloud connection is required and the closed network stays intact.
Latency measurement in progressSector modules open with a licence. Only the screens your organisation uses appear in the panel.
Room phones, stay records, wake-up calls and call credit are gathered on the reception screen.
Queue distribution, the agent screen, outbound campaigns and a wallboard are provided as a single module.
Department extensions, ring groups, paging and working-hours rules. This is the product's standard configuration.
Inmate cards, call quotas, allow lists, block-based configuration and the evidence package. Offered as a separate module in public tenders.
An appointment line, clinic extensions, priority for emergency calls and shift handover. When a patient calls, their record opens on the agent's screen.
Extension plans building by building, routing that follows the class timetable, campus paging and an enrolment line that sends parents to the right desk.
All branches behind a single number: callers land by queue or by choosing a branch, and out-of-hours calls flow to the centre.
Insurance, accountancy and law firms: recordings, retention periods and who listened to a recording are all kept auditable.
The phone system works alongside your other systems. Integrations are defined from the panel.
When a customer calls over WhatsApp, the AI assistant answers, replies to their question and transfers to an agent when needed.
Chats run through the same assistant. Phone calls, WhatsApp calls and messages are collected in one panel.
CRM and ERP connectivity. When an incoming number is recognised, the customer record opens on the agent screen and call notes are written back to that record.
PMS integration. Room status, stay records and wake-up requests stay in sync with the phone system.
Your internal applications track call events through the API, so you can trigger your own workflows with phone system data.
We do not sell a concurrent call limit. Your quote is prepared from your user count and the modules you activate.
Let us review your call volume and user count together and determine the right deployment. We reply the same day.
Request a demo info@ligatechnology.com